Effective Date: 14.03.2025
Website: https://vjstore.digitalcraftlab.in
The information and products provided on this website are for general purposes only. While we strive to ensure accuracy, we do not guarantee the completeness or reliability of any product details, prices, or delivery timelines.
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Product Images & Descriptions:
Images are for representation purposes. Actual product colors, packaging, or accessories may vary slightly due to lighting, manufacturing batches, or imports. -
Digital Products:
Our digital downloads are designed to support learning, creativity, or self-improvement. However, we make no guarantees of specific results. -
Third-Party Tools & Links:
We may link to external websites or offer tools we don’t control. We are not responsible for the content, policies, or services provided by third-party platforms. -
Medical/Health-Related Products:
Any content or product related to health, weight loss, or wellness is not a substitute for professional medical advice. Always consult a doctor before trying new health routines.
Use our platform and products at your discretion.
If you have concerns, contact us at:
📧 vjonlinestore081420@gmail.com
Shipping & Delivery Policy
We aim to provide a smooth and satisfying delivery experience for all physical products ordered via Vj Imported.
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Order Processing Time:
Orders are usually processed within 2–4 business days. -
Estimated Delivery Time:
As we import high-quality products from international warehouses, delivery may take 10–20 business days depending on your location. -
Tracking:
Once dispatched, tracking details will be shared with you via email or WhatsApp. -
Delays:
While we work with reliable partners, delays may occur due to customs, holidays, or unforeseen logistics issues. We appreciate your patience in such cases. -
Delivery Areas:
We currently ship across India. If your area is non-serviceable, we will inform you promptly and issue a refund if required.
Return & Refund Policy
Your satisfaction is important to us. Please review our return/refund guidelines based on product type:
🔹 For Digital Products
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All digital products (eBooks, downloads, templates, etc.) are non-refundable once accessed or downloaded.
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If you are unable to access your file or made a duplicate payment, contact us within 48 hours.
🔹 For Physical Products
We offer returns or refunds only in the following cases:
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You received a damaged, defective, or wrong item.
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Your product is undelivered beyond 30 days of ordering.
Conditions:
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Report the issue within 48 hours of delivery.
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Provide clear photos/videos of the issue for validation.
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Product must be unused and in original condition (if return is applicable).
We DO NOT accept returns for:
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Buyer’s remorse or change of mind
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Minor packaging damages during transit
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Delays caused by customs or shipping partners beyond our control
To request support:
📧 vjonlinestore081420@gmail.com
📍 Include your order ID and issue description.